Tenant Portal

A self-service portal your tenants will actually use

Online payments by ACH or card, real-time ledger access, and maintenance requests — in one tenant portal that posts every payment straight to your general ledger and allocates it to the right charges.

Online payments

ACH and card payments that post and auto-allocate to open charges.

Ledger transparency

Tenants see their charges, payments, and balance in real time.

Maintenance intake

Requests come in structured and route to triage automatically.

Chasing checks and answering “what do I owe?” emails does not scale. Plazee gives each commercial tenant a portal where they can pay online, see exactly what they owe and have paid, and submit maintenance requests. Every payment auto-allocates to the oldest open charges and posts to your books — so collections speed up and your ledger stays current without manual entry.

Get paid faster, post automatically

Tenants pay rent and other charges online by ACH or card. Plazee auto-allocates each payment to the oldest open charges and posts the corresponding journal entries, so a payment received is a payment booked — no manual application step.

  • ACH and card payments
  • Automatic allocation to oldest open charges
  • Payments post to the GL with full audit trail

A ledger tenants can see for themselves

Each tenant has real-time access to their ledger — charges, payments, and running balance. The “what do I owe?” email disappears because the answer is always in the portal, and it matches your books exactly because it is your books.

Maintenance requests that arrive organized

Tenants submit maintenance requests through the portal with the details you need. Requests feed straight into Plazee, where AI triage can classify and prioritize them — so nothing sits in an inbox and the right work gets routed first.

Less back-office, more portfolio

The portal is part of the same platform as your accounting, recoveries, and reporting. Online payments reduce days-sales-outstanding, self-service ledger access cuts inbound questions, and structured maintenance intake keeps operations moving — all without adding a second system.

Frequently asked questions

How do tenants pay through the portal?

Tenants can pay rent and other charges online by ACH bank transfer or card. Each payment auto-allocates to the oldest open charges and posts to your general ledger automatically.

Can tenants see their balance and history?

Yes. The portal gives each tenant real-time access to their ledger — charges, payments, and running balance — which matches your books because it is drawn from the same data.

Can tenants submit maintenance requests?

Yes. Tenants submit structured maintenance requests through the portal, which feed into Plazee where AI triage can classify and prioritize them.

See it on your portfolio

Start free for 14 days. No credit card required.